Publuu’s Refund Policy

We hope you are entirely happy with the products you use via Publuu and that you are keen to continue using them for as long as possible. In an unlikely scenario you would like to ask for a refund for one of our products, here is our refund policy:

Refund Policy:

Annual Subscription Refunds:

  • You are eligible for a refund if you request it within one day (24 hours) of your payment. No specific reason is required, though we value your feedback.
  • After the 24-hour period, refunds will not be granted.
  • Please note that fees from Stripe and PayPal included in the original payment are non-refundable.
  • Upon issuing a refund, your account and all associated content will be deleted.

Monthly Subscription Refunds:

  • Refunds are not available for any monthly subscription plans.

Annual Subscription Upgrades:

  • Refunds are only available when upgrading from one annual subscription to another annual subscription.

Downgrading Plans:

  • If you choose to downgrade to a lower plan, you are not entitled to a reimbursement of any portion of the price of your previous plan.