Manufacturing use cases list

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From Pen-and-Paper to Custom Manufacturing Apps - 06

Sales Order Processing

Generate an ASN document that contains detailed information about the

shipment. This typically includes the purchase order number, shipment date,

carrier information, item details (SKU, quantity, and descriptions), packaging

details, and any additional information required by the trading partner or

customer.

Implement an automated screening system that checks the product,

destination, end-user, and identify any potential export compliance risks

associated with the transaction. Generate the necessary export

documentation, such as commercial invoices, packing lists, bill of lading, and

export declarations.

Enable customers submit their return or complaint requests through various

channels, such as online forms, emails, or customer service portals.  Assign

tickets to relevant team, generate unique case number, trigger an automated

customer feedback survey, and send out acknowledgement emails.

Allow customers to register and claim their product warranties digitally.

Compare the claim details against warranty terms, product information, and

customer records to ensure the claim is valid on a single interface. Generate

reports on warranty claims, including metrics such as claim volumes,

resolution times, cost analysis, and customer satisfaction.

ASN

Export Control & Documentation

Customer Returns & Complaints

Warranty Management

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