LGMA Journal_June 2024

S U PPO R T I NG THE PROFESSI ON A LS S H A P I N G Q UE E N S L A N D CO M MUN IT IE S

J U N E 2 0 2 4

THE

LGMA: THE HOME OF QUEENSLAND LOCAL GOVERNMENT OFFICERS

Level 7 Quay Central, 95 North Quay, Meanjin (Brisbane) Qld 4000 Australia

T 07 3174 5006 | E admin@lgmaqld.org.au

W www.lgmaqld.org.au | ABN 97 968 931 841

LGMA’s mission is to lead, advocate

for and support Queensland local

government officers: providing

relevant and quality professional

development opportunities; and actively

contributing to the advancement of

local government in Queensland.

For more information about LGMA

and the journal, please contact

admin@lgmaqld.org.au.

The views expressed in the journal do

not necessarily represent the views

of LGMA or the editorial team, unless

otherwise stated. Furthermore, the

views expressed by contributors are

exclusively those of the contributor and

do not necessarily represent the views

of their employing organisation, unless

otherwise stated. Permission is required

to reproduce any material from

the journal.

the journal welcomes contributions

from its readers. If you would like to

contribute to an upcoming edition of

the journal, contact the Editor.

CREDITS

EDITOR

Elaine Brown

LGMA Queensland

T 07 3174 5004

E projects@lgmaqld.org.au

DESIGN

Ben Mathieson

BrandGrowth

T 0431 771 059

www.brandgrowth.com.au

Local Government Managers Australia – LGMA Qld LGMA Queensland

2 | the journal

LGMA | 3

A W A R D S F O R

EXCELLENCE

2 0 2 4

4.

From the President’s Desk

5.

A Word from the Minister

6.

A Word from the CEO

9.

Rewarding Performance

10.

Awards for Excellence 2024

14.

Women in Local Government

Conference 2024

19.

CEO'S Kitbag

20. People and Culture Villages

22. Australasian Management

Challenge 2024

24. LGMA Annual Local Government

Conference 2024

25. Trip Down Memory Lane

26. Take-aways from the

April Governance Forum

28. Manager of the Year 2024

29. Meet the Member

30. Calendar of Events

20

26

Contents

People and Culture

Villages

Take-aways

from the April

Governance Forum

Awards for Excellence 2024

10

LGMA | 5

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PRESIDENT’S

DESK

This edition of the journal comes

following the recent council elections

that have ushered in 44 new mayors

across Queensland, half of whom have

not previously been on council. This

significant turnover marks a period

of transformation and opportunity, as

we navigate the complexities of our

current local government landscape.

Elections not only bring fresh

perspectives to the fore but also

the challenge of aligning these new

visions with the seasoned wisdom of

those who come with the benefits of

incumbency and experience. The task

at hand is to foster new relationships

and collaborative environments

to meet the community’s needs

for the term ahead, but also with

an eye well into the future.

As local government professionals,

our task can at times be challenged by

these new relationships, particularly

amongst elected officials, where

sometimes the emotion of bruising

campaigns linger. We are a very

important component of inducting,

briefing and playing a fair hand to

all mayors and councillors. This is

especially the case as they traverse

the forming, storming, norming

and performing phases which can

include the processes of overcoming

challenges, learning to work

together, and eventually focusing

on accomplishing shared goals.

Of course, these challenges are

not universal and there are many

examples of new councils, some

with mayors elected unopposed,

invigorated by a change (or

indeed no change) and have

established their directions quickly

into the new quadrennial term.

The new term also brings with it what

is likely to be a reoccurring situation

Last December I had the privilege

of being appointed by our new

Queensland Premier Steven Miles

to the role of Minister for Housing,

Local Government, Planning and

Minister for Public Works.

The creation of the new super-

department provides a great

opportunity to work with key players

under one umbrella and break

down barriers, slash red tape and

streamline approvals to unlock supply

and build more homes, faster.

I appreciate that for many of you this

is a period of transition, welcoming

fresh faces with new ideas and

perspectives to local government

after the March elections.

I look forward to working closely

in partnership with all 77 councils

to create vibrant communities,

drive local economies and create

great lifestyles for residents.

Local governments are a critical part

of the solution for our Big Build. My

primary focus is working with councils

to build more homes faster and to

unlock as much land supply as we can.

Our new long-term housing plan,

Homes for Queenslanders, sets an

ambitious target of one million new

homes by 2046 including 53,500

social homes. To do this, it will

require every council in Queensland

to work with us to prioritise housing.

Homes for Queenslanders will be

supported by updated regional plans

being developed across the state,

with ShapingSEQ 2023 leading the

way by setting statutory housing

supply and diversity targets.

With support from the Miles

Government, 26 local housing action

plans have been completed for

with the state election now effectively

legislated to occur almost exactly six

months after the local government

elections. This adds an urgency

to all councils as they determine

their relevant advocacy positions to

pitch to all sides of politics. There

is nothing like being on the same

page when we pursue higher levels

of government for a better deal.

As I know the journal is often of

interest to our elected officials,

on behalf of the LGMA, I extend

my warmest congratulations to

the newly elected mayors and

councillors. Your leadership is

crucial to our collective success,

and I am confident that, through

collaboration and shared vision, we

will continue to achieve great things

for the people of Queensland.

remote councils and a further 34

plans are completed or underway

for other regional councils.

Under Homes for Queenslanders,

councils will have access to a

$12.5 million Supply Scheme Fund

which will fast track local supply and

provide direct support to councils

for planning scheme changes to

unlock new housing supply.

This will mean planning schemes

are updated to facilitate the delivery

of new homes in the right locations

faster while ensuring councils receive

contributions for critical infrastructure.

We have also announced a $350

million Incentivising Infill Development

Fund to encourage development

on vacant or under-utilised land

in urban areas close to existing

infrastructure and essential services.

The fund will have a dedicated

regional component, so our regional

cities and towns get their fair share.

That is on top of the $1.8 billion

South-East Queensland City Deal,

the $1 billion Townsville City Deal

FROM THE

the $1.1 billion Works for Queensland

fund, the $1.1 billion Recycling

and Jobs Fund, $368 million in

infrastructure funds and $76 million

for local transport projects.

State government support for

councils can achieve great results

for local communities in terms of

essential infrastructure, local jobs

and business opportunities.

For Queensland’s 65 regional

councils, the 2024-27 round of

Works for Queensland programme

is now open and this year, funding

increases to $300 million. Another

round of the Local Government

Grants and Subsidy Programme is

also upcoming to provide additional

support for local infrastructure.

South East Queensland councils will

also share in $100 million in the next

round of the South East Queensland

Community Stimulus Programme.

Improving council sustainability is

a key priority with my department

working with councils to implement a

new Local Government Sustainability

Framework. Our new framework

will focus on developing more

proactive, tailored solutions to

council sustainability challenges and

support a strong and sustainable

local government sector.

To get the best results, we must

work together to respond to the

unique needs of our communities and

deliver for our fast-growing state.

I look forward to meeting as many

local governments as possible

in the coming months to build

partnerships aimed at improving

the lives of all Queenslanders.

PRESIDENT

Andrew Chesterman

MLGMA

ELECTIONS NOT

ONLY BRING FRESH

PERSPECTIVES TO THE

FORE BUT ALSO THE

CHALLENGE OF ALIGNING

THESE NEW VISIONS WITH

THE SEASONED WISDOM

OF THOSE WHO COME

WITH THE BENEFITS

OF INCUMBENCY AND

EXPERIENCE. THE TASK

AT HAND IS TO FOSTER

NEW RELATIONSHIPS

AND COLLABORATIVE

ENVIRONMENTS TO MEET

THE COMMUNITY’S NEEDS

FOR THE TERM AHEAD,

BUT ALSO WITH AN EYE

WELL INTO THE FUTURE.

I LOOK FORWARD TO

WORKING CLOSELY IN

PARTNERSHIP WITH

ALL 77 COUNCILS

TO CREATE VIBRANT

COMMUNITIES, DRIVE

LOCAL ECONOMIES AND

CREATE GREAT LIFESTYLES

FOR RESIDENTS.

THE MINISTER

MINISTER FOR HOUSING,

LOCAL GOVERNMENT AND PLANNING

AND MINISTER FOR PUBLIC WORKS

Meaghan Scanlon MP

A WORD FROM

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LGMA | 7

POST-ELECTION THERE IS PLENTY

OF ANALYSIS OF THE RESULTS

GOING ON BOTH AT AN INDIVIDUAL

COUNCIL AND AT A SECTORAL

LEVEL. SUFFICE TO SAY THERE

WAS PLENTY OF CHANGE AND

MANY COUNCILS ARE IN THE

PROCESS OF BUILDING NEW

RELATIONSHIPS BOTH WITHIN THE

CHAMBER AND BETWEEN THE

CHAMBER AND THE EXECUTIVE

TEAM.

This can be challenging as each

party brings their own expectations

to the table – some of which can

conflict with others. But as President

Andrew has outlined in his article, the

process of managing this diversity of

view and building effective councils

is not new to the professionals in

local government and I am sure

that collectively we will rise to the

challenge wherever possible.

Last month the Australasian

Management Challenge was held

in Brisbane. Teams performed well

on the day and showed exceptional

ability to meet some very short

timeframes, work off-the-cuff and

prioritise tasks effectively.

I particularly wanted to mention the

pre-challenge task which involved

teams identifying real-life, revenue-

raising activities in their councils as

well as projects that the additional

revenue could fund. A number of

innovative and feasible ideas were

identified including leveraging the

growth in technology and EVs,

waste management initiatives

(including disposal of PV cells),

commercialisation of core capabilities

for on-sale to non-council entities,

and improvement in, or enhanced use

of, council facilities. I look forward

to seeing the teams present these

initiatives back to council. Many

years we see Management Challenge

projects be implemented in council

and I suspect this year will be no

different.

The runners up and winners of

the Challenge were announced at

the Awards for Excellence Gala.

Congratulations to third placed

Western Downs Regional Councils,

Western Pheonix, runner up Sunshine

Summit from Sunshine Coast Council

and 2024 Challenge winner, City

of Moreton Yay! From Moreton Bay

Regional Council. City of Moreton

Yay! will go on to compete at the

National final in Brisbane in August.

In a similar vein, the Awards for

Excellence nominations closed on

the same day as the Challenge and

the wide range of nominations once

again showcase the diverse work of

Queensland councils. As expected

with the timing of the election,

nomination numbers were down but

there are still plenty of projects that

are highly transferable and worth a

look. The Awards are a great source

of ideas and nominators are always

willing to share their processes

with others. View the full list of

nominations in the Awards magazine

which can be accessed on the

website.

Special congratulations to the

finalists and winners – well deserved

recognition.

In this edition of the journal you

can read about the Women in Local

Government Conference. This event

goes from strength to strength and

has found a dedicated following

with some councils already working

out who will get to go to next year’s

event. Now running at capacity,

WILG is informative, uplifting and

fun; challenging officers to be the

best they can in their roles and

organisations. Planning is underway

for 2025 to ensure it continues to

deliver for participants.

I want to give a shout out to all of

you who support the LGMA Villages.

Our exchanges have really hit their

straps this year and we have had

record numbers attending what is

now an extensive programme of

online exchanges and face-to-face

Peta Irvine

MLGMA

CEO

CHIEF EXECUTIVE OFFICER

A WORD FROM THE

In this edition of the journal you can read about the Women in Local Government

Conference. This event goes from strength to strength and has found a dedicated

following with some councils already working out who will get to go to next year’s

event. Now running at capacity, WILG is informative, uplifting and fun; challenging

officers to be the best they can in their roles and organisations. Planning is

underway for 2025 to ensure it continues to deliver for participants.

I WANT TO GIVE A SHOUT

OUT TO ALL OF YOU

WHO SUPPORT THE LGMA

VILLAGES. OUR EXCHANGES

HAVE REALLY HIT THEIR

STRAPS THIS YEAR AND WE

HAVE HAD RECORD NUMBERS

ATTENDING WHAT IS NOW

AN EXTENSIVE PROGRAMME

OF ONLINE EXCHANGES AND

FACE-TO-FACE EVENTS.

events. These are curated by councils,

for councils and the support they are

getting demonstrates how valuable

the network of colleagues can be.

Special thanks to those who have

stepped up to be Village Committee

Executive members and identify

topics, set agendas and facilitate the

conversation.

Some of you will have noted that we

have made it easier to join LGMA by

offering monthly membership. Like a

Netflix subscription, you can sign up

online and set up regular deductions

through PayPal, reducing the up-front

cost of joining. It is great to see new

faces taking up this option.

This year we have welcomed two new

staff members; Karen Daniels has

commenced as a trainer and Angelina

Graham as Administration Officer

(Events). Both have hit the ground

running, and you can expect to see

Ange pop up at an event you attend

while Karen is working towards rolling

out a new series of webinars in the

second half of the year.

There is plenty on in the coming

months – lots of opportunities to

engage with colleagues and LGMA. I

hope to see you soon and please let

us know if there is anything we can do

to support you in your role.

Peta

LGMA MEMBERSHIP

JOIN NOW

MONTHLY MEMBERSHIP AVAILABLE

www.lgmaqld.org.au/About-Membership

LGMA | 9

ORGANISATIONAL REWARDS

PROGRAMMES GET A

PRETTY BAD RAP. MANY

TIMES, THEY PROVOKE THE

COMPLAINT THAT THEY

REWARD THE ‘FAVOURITES’

AND ARE UNFAIR. OFTEN,

THE BAD TASTE OF A POORLY

DESIGNED PROGRAMME

OUTWEIGHS ANY GOOD

FROM THE RECOGNITION.

There is a place for the whole-of-

organisation rewards programmes

and they seem to work best at a

team level rather than an individual

level. But that does not mean

that individual recognition should

be abandoned. In fact, individual

recognition is a feature of many

high-performing organisations.

If you are considering individual

recognition, understanding the

psychology behind rewards can help

you ensure your programme meets

your objective of making people

feel valued and appreciated. There

are several ways you can stretch

the goodwill and positivity that

well designed recognition offers.

Recognition has a greater positive

impact if it is unexpected. This is

where the whole-of-organisation

rewards programmes can fall

down. Individuals or teams who

win might well have been expecting

to win and therefore get less of

a buzz than you would like while

those who do not win but thought

they were in with a chance feel

disappointed and potentially unseen.

Recognition is best where it

is specific – this reduces the

risk of it being begrudged by

others. Being recognised for

‘improvement’, ‘doing your job’

or ‘being a good team player’ can

cause resentment in a team.

In recognising good work, consider

offering rewards options. These

could be things such as a gift card,

a workday for charity, a donation

to charity, a day off, the option

to choose the team charity or a

team activity, a pay rise or bonus

(if in scope) or an opportunity

to take on a new project/task.

Offering a choice of reward gives

multiple points of positive impact

(i.e. a dopamine hit): when they are

told of the reward; when they make

the choice; when they access

the reward; and then reflecting on

the experience. A simple choice

(and three is the magic number for

options) exponentially increases

the impact of your effort.

If you are offering an award, ensure

that it is not less than expected. For

example, if a promised pay increase

is lower than was anticipated, the

impact is worse than if there was

never an increase promised.

Consider too, people like to be

acknowledged when they have done

more than others (and/or more

than expected) and they like to be

acknowledged for righting a wrong/

fixing a problem. They are less

gratified by being acknowledged

for what they see as their role

or part of their core skill set.

So, when thinking about recognition,

what tweaks can you make to get

more impact for your effort?

The Gadens difference

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We offer local government clients a range of informative seminars covering topical legal

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Scan the QR code

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Transportation

Mixed use and urban

renewal issues

Prosecution and

investigations

Health facilities

Technology

Integrity and

compliance

Energy and power

networks

Water and waste

infrastructure

Employment, industrial

relations and WHS

Government owned and

social infrastructure

Parks and

recreational areas

Litigation and debt

recovery

Rewarding

Performance

LGMA | 11

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A W A R D S F O R

EXCELLENCE

2 0 2 4

The Awards for Excellence Gala Celebration was held at the

State Library of Queensland on 23 May 2024.

Congratulations to all nominees, finalists and category winners. As in past years, the nominations

were varied and reflect the diversity that is Queensland local government. The panel of expert

judges had to determine finalists and winners in categories where the nominations varied in scope,

impact, application and purpose. No easy task but, in the end, they selected the projects which best

exemplified the category and which were the best examples in the context they were delivered.

Congratulations to all winners and finalists who were announced at the Gala.

Award for Excellence in Innovation

Brisbane Metro – a new era of connected

travel, Brisbane City Council

Brisbane City Council with

Michael Cerruto of King and Company Solicitors.

Award for Excellence in Collaboration

Land for Wildlife South East Queensland

Land for Wildlife Officers with

Joshua Hannan of Department of Housing,

Local Government, Planning and Public Works.

Award for Excellence in Community Shaping

First Nations Fire Officer, Gladstone Regional Council

Gladstone Regional Council with Andrew Chesterman

of the LGMA Board on behalf of Preston Law.

Award for Excellence in Teamwork

Disaster Response and Recovery,

Western Downs Regional Council

Western Downs Regional Council

with Daniel Maroske of Gadens.

Award for Excellence in Workplace Wellbeing

Our Culture Journey, Gladstone Regional Council

Gladstone Regional Council with

Darren Taylor of NB Employment Law.

Award for Excellence in Resourcefulness

Waste Management Programme,

Norfolk Island Regional Council

Norfolk Island Regional Council

with Matthew Hogno of Brighter Super

Award for Excellence in Sustainability

Wild Dog Exclusion Fence Program,

Balonne Shire Council

Balonne Shire Council with

Tim Fynes-Clinton of King and Company Solicitors.

Above and Beyond Award

Stephen Dry, Cairns Regional Council

Stephen Dry of Cairns Regional Council

with Matthew Hogno of Brighter Super

INNOVATION

Divisional Economic Dashboard,

City of Moreton Bay

Flood Information Portal,

Lockyer Valley Regional Council

Lived Experience Inclusion Project,

Sunshine Coast Council

WORKPLACE WELLBEING

The Rehabilitation and

Return to Work Programme,

Western Downs Regional Council

Workplace Wellbeing

Safety Initiatives,

Lockyer Valley Regional Council

SUSTAINABILITY

Community Conservation

Partnerships,

Brisbane City Council

COMMUNITY SHAPING

Night Patrol,

Palm Island Regional Council

RideScore,

Sunshine Coast Council

Save Glenden,

Isaac Regional Council

Stronger Communities Program,

Ipswich City Council

COLLABORATION

Bunya Mountain Bike Trails Project,

Western Downs Regional Council

Cultural Mediation

at The Condensery,

Somerset Regional Council

Embracing the Hidden

Disabilities Sunflower Initiative,

Redland City Council

TEAMWORK

Bridging the Gap – The Collapse

of Routh Creek Bridge,

Etheridge Shire Council

Growing Great Spaces,

Rockhampton Regional Council

RESOURCEFULNESS

Project Integration,

Palm Island Aboriginal

Shire Council

Strategic ICT Management

Framework and Cyber-risk and

Systems Management Initiative,

Burke Shire Council

FINALISTS INCLUDED:

If you would like to find out more about any of the projects nominated, the Awards publication highlights

all award nominations and is available on the LGMA website.

Thank you to LGMA’s corporate partners, this event would not be what it is without your support.

Watch out for the 2025 Awards. Nominations will open in November 2024.

LGMA | 13

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LGMA | 15

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ON 6 AND 7 MARCH, THE

HOTEL GRAND CHANCELLOR

IN BRISBANE BECAME THE

EPICENTRE OF INSPIRATION

AS OVER 100 LOCAL

GOVERNMENT OFFICERS

GATHERED FOR THE ANNUAL

LGMA WOMEN IN LOCAL

GOVERNMENT CONFERENCE.

Against the backdrop of buzzing

conversations, networking

opportunities and palpable

excitement, attendees embarked

on a transformative journey

filled with thought-provoking

discussions, motivational insights

and empowering strategies.

LGMA CEO, Peta Irvine, set the tone

for the conference by highlighting the

under-representation of women in

senior roles within local government.

With a clear mission to empower

women, the conference aimed to

equip attendees with the tools to set

goals, conquer impostor syndrome

and forge meaningful working

connections. It was a rallying cry

to step out of the whirlwind of

daily responsibilities and embrace

ambition for career growth.

Day one commenced with an

electrifying keynote by Kerri Pottharst

OAM, who shared her definition of

empowerment: “the knowledge,

confidence and ability to do the

things you want to do.” Kerri detailed

her journey as an Olympic champion

and emphasised the importance of

mindset and audacious goal setting in

achieving empowerment. Attendees

were challenged to step out of their

comfort zones, with six fortunate

delegates even taking the literal first

step over broken glass – a powerful

metaphor for overcoming obstacles.

The day unfolded with podcaster,

Cat Matson’s insightful strategies

for combating impostor syndrome:

creating your personal brag-bag story.

Julie Barr of McArthur delivered

poignant observations on the barriers

faced by women in leadership roles: “If

women are truly empowered, why do

we see so few in positions of power?”

Cr Jo McNally’s courageous narrative

shed light on the challenges some

councillors face when the council

chamber becomes dysfunctional.

Delegates also discussed the

warning signs of bullying and

harassment and key support

mechanisms that can be accessed.

A consistent highlight of the

conference is the CEO panel, this year

featuring Leisa Dowling (Gladstone

Regional Council), Sonia Cooper

(City of Ipswich) and Emma Thomas

(Sunshine Coast Council), who shared

their non-linear career paths and what

they have recognised as the essential

skills and attributes for women’s

success in executive leadership roles.

Delegates eagerly engaged with the

panel, gaining invaluable insights

from their diverse experiences.

On day two, the group embarked

on a journey of self-discovery,

identifying what they saw as their

favourite superpower; a fantastic

way to garner interesting insights

on ourselves and each other.

Bronwyn Blagoev, the Independent

Assessor then delved into practical

strategies for managing challenging

conversations, with an engaging and

open discussion of common missteps.

Bridget Donald and Daniel Fletcher

(Western Downs Regional Council),

along with Claire Simmons and

Fleur Anderson (Cairns Regional

Council), then outlined the positives

and negatives of their professional

relationships and what they

have learnt about engendering

functional partnerships. This led to

a discussion of critical duos; how

to identify them and then build

and retain effective relationships

regardless of team or location.

Tanya Williams provided insights into

the importance of personal branding

and social media presence in growing

your sphere of influence. This led into

the final group workshop, facilitating

reflection and discussion on the key

insights gained by everyone over the

course of the two days, enabling first

stage planning for ‘next steps,’ and

focus for integration of key learnings.

Closing keynote speaker, Jackie

Furey, captivated attendees with

her insightful, engaging, and at

times hilarious presentation offering

strategies for understanding who

you are and why you do the things

you do and how to circumvent them.

She highlighted the importance

and benefits of generating

personal power and translating

it to all aspects of your life.

LGMA’s Women in Local Government

Conference was more than just

a gathering, it was a catalyst for

empowerment, inspiration and

growth. As attendees departed

with renewed confidence and

determination, they carried with

them the belief in their capability

to work towards that job in the

organisation that they most aspire to.

Events such as these do not happen

without support. LGMA thanks Lucas

Dias, our fabulous photographer, for

capturing the magic of both days

and of course all our delegates for

their engagement and participation.

We also extend our gratitude to the

Department of Local Government

for their continued support in

the generous provision of ten

scholarships making it possible for

delegates from various councils,

including Balonne Shire Council,

Banana Shire Council, Burdekin Shire

Council, Charters Towers Regional

Council, Cook Shire Council, North

Burnett Regional Council and

Quilpie Shire Council to participate

in this transformative event.

Thank you to LGMA’s amazing

Corporate Partners for their

invaluable support and unwavering

commitment to ensuring the success

of this event: King and Company

Solicitors, Brighter Super, Preston

Law, Telstra, Gadens, Wise Workplace

Training, Peak Services, McArthur

and the Queensland branch of

the Australian Local Government

Women’s Association (ALGWA).

Your partnership exemplifies a

shared dedication to empowering

women in local government and

we are deeply grateful for your

collaboration and support.

For anyone seeking to ignite their

potential and contribute to a more

inclusive future, mark your calendars

for next year’s conference, 5-6 March,

2025. It is an opportunity you won’t

want to miss.

“If women are truly

empowered, why

do we see so few in

positions of power?”

On day two, the

group embarked on

a journey of self-

discovery, identifying

what they saw as their

favourite superpower

LGMA’s Women in

Local Government

Conference was more

than just a gathering,

it was a catalyst

for empowerment,

inspiration and growth.

WOMEN IN LOCAL GOVERNMENT

CONFERENCE

6 - 7 MARCH 2024

LGMA | 17

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LGMA | 19

Living in Australia 2024

Queensland Community Insights

.id’s annual ‘Living in Australia’ survey captures

community views on topics central to advancing

Queenslanders’ quality of life and the State’s prosperity.

Email views@id.com.au to arrange a presentation.

Living in Australia is an annually updated survey provi

ding national, state and regional

spatial benchmarking data for councils and other org

anisations that subscribe to our

Community Views & views.id service.

Learn more and �oo� a

presentation via Q� �ode

community views % views.id

Contact us to arrange a free online Living in Queensland’

presentation exploring residents’ perspectives on topics

relevant to local government decision making.

CEO’s Kitbag is currently being piloted in one Queensland and

one Northern Territory council with interest high for future deployments.

Watch this space for an outcomes report in the future.

Recognising that local governments

are complex and varied

organisations, often under-resourced

for the services they provide, the

CEO’s Kitbag offers a suite of tools

to assist CEOs to navigate the

complexity of local government

organisations and ensure

consistency and understanding

across the leadership team.

Essential local government frameworks

Earlier this year, LGMA

partnered with Stevenson

Consulting to launch

a new programme,

CEO’s Kitbag.

CEOs who are new to an organisation often seek to quickly understand

and improve their organisation and are wary of hidden anomalies or gaps.

While they know the value of fresh eyes, often time pressures do not allow

them to undertake the assessment required. There are many training

options and plenty of consultants who can assist, but each requires an

investment of the CEO’s precious time and effort. To help these CEOs, the

CEO’s Kitbag has been developed as an affordable and convenient aid.

WHAT IS THE CEO’S KITBAG?

Made up of various modules such as integrated leadership and

integrated organisational planning frameworks, the CEO’s Kitbag

provides dedicated tools assisting CEOs to delve into critical areas

of their business using an independent set of eyes to identify gaps

and challenges. In the process, a suite of well-mapped and carefully

documented frameworks for future operations is created.

Other deliverables include an assessment of the organisation’s health,

comprehensive mapping of elements and interdependencies, and

templated terms of reference for the components in each framework.

The programme is customised to meet the specific needs of each client.

HOW THE PROGRAMME WORKS

Through a facilitated development process involving senior and

key personnel, tested methodology will be applied to develop the

framework. The process includes on-site workshops, remote analysis

and reporting. Developed by highly experienced local government

CEO and past LGMA President, Gary Stevenson, each module has the

benefit of his wealth of experience and application in various settings.

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