Down-to-earth people. Above-and-beyond service.
Applied Innovation combines cutting-edge technology with a personal
touch. Our team of over 500 professionals is always accessible, whether
onsite or through our 24/7 self-serve portal. We excel in providing tailored
solutions, including technology roadmaps, services, and hardware, all
backed by our commitment to exceptional customer service. Experience a
team that’s fast, friendly, and dedicated to your success.
Our partnership is a high five waiting to happen.
Our 98.8% customer retention rate says it all: We love what we do, and
you will, too. We bring over three decades of expertise in straightforward,
jargon-free technology services. Applied Innovation delivers pragmatic
and future-focused solutions across various industries, from imaging to
technology to automation. Our customers appreciate our ability to simplify
complex technology, ensuring it’s relevant and valuable to your business.
Your Trusted Partner for
All Your Technology Needs
We’re passionate about what we
do, and it shows in our clients’
success. Our technology services
and solutions are created with
one goal in mind: to improve our
clients’ business and the lives of
the people working within them.
Why Choose Applied Innovation?
Our Solutions
AppliedInnovation.com
Applied Innovation
Average On-site Arrival Time
Service Tickets Closed Each Month
Technicians in the Field
Net Promotor Score
Devices Under Contract
Average Monthly Service Calls
3.3 hrs
3933+
160+
93.6%
71400+
14000+
Technology
Managed IT Services
Security
Hardware + Infrastructure
Voice + Carrier Services
Imaging
Copiers + Printers
Managed Print Services
Print Management Services
Shredding Services
Automation
Document Workflow Solutions
Robotic Process Automation (RPA)
Scanning Services
Unparalleled Customer Support
Our Customer Loyalty Center is dedicated to minimizing
wait times and maximizing satisfaction, ensuring your
business runs smoothly with minimal disruptions.
Expertise and Innovation in the Field
Our unparalleled services ensure your devices are managed
efficiently, reducing downtime and increasing productivity.
Comprehensive Technology Solutions
With extensive support for users and networks, we keep your
technology infrastructure running at peak performance.
Commitment to Sustainability
Our sustainability initiatives not only help your business but
also contribute to a healthier planet.
* All statistics presented are based on data from 2023-2024.
To find out more, visit AppliedInnovation.com 24-APS-001 ©2024 Applied Innovation Inc. All rights reserved.
At Applied Innovation, we have over 35 years of technology expertise, 160+ technical service team
members, world-class brand partners, and a passion you’ll rarely find in a business like ours. Plus, as
an independent dealer, we have the autonomy to always do what’s right for you.
Whether your goal is adopting new technologies, making smarter use of the tools you already use,
or maybe a mix of both, our people are always available. And always happy to help.
Calls Answered a Day
Average On-Site Arrival Time
Users Supported
Trees Saved
Second Wait Time
Average Monthly Service Calls
Service Tickets Closed Remotely
Pounds of Paper Recycled
Average Talk Time
Technicians in the Field
TB Data Backed Up in the Cloud
Cubic Feet of Landfills Saved
Ensuring swift and efficient customer service.
Rapid response to service needs.
Robust user support infrastructure.
Dedicated to environmental responsibility.
Immediate assistance when you need it.
Consistent and reliable support.
Minimizing downtime for our clients.
Advancing eco-friendly practices.
Quick and effective resolutions.
Extensive on-the-ground expertise.
Ensuring reliable data protection and accessibility.
Reducing our environmental impact.
400+
3.3 hrs
5796+
87000+
:24
14000+
99%
10.1 m+
2:41
160+
350+
76600+
Convenient Locations to Serve You
Maintaining connectivity, security, and efficiency requires on-demand IT specialists,
adaptable printing and copying solutions, and seamless automation. Our team is ready
to provide the perfect document output solutions, IT support, and automation services
whenever and wherever you need them. With offices in Michigan, Indiana, Ohio, and
Tampa, Florida, Applied Innovation’s experts in imaging, technology, and automation
are just a call, click, or visit away.
Find a Location Near You