Velocity Services Group

Catastrophe & Renovation Services

WIND • WATER • FIRE • SMOKE

ALWAYS THERE BEFORE YOU NEED US

VSGSTORM.COM | 877-70-STORM (78676)

DUNESCAPE VILLAS - 160 UNITS

Atlantic Beach, NC

MULTI-FAMILY

TURNKEY SERVICES:

Assessment Team who walked every

unit and entire property immediately on

arrival

Experienced iiCRC trained Remediation

Experts

Rapid response and mobilization to site

within 5 hours

Immediate mitigation to cover

open roof area and salvage as

much as possible

Removal of water from units and drying

procedure put in place

Disposal of all wet materials

Replaced damaged unit roofs

Repaired interior insulation, drywall,

floors, ceilings, electrical,

& plumbing damage

Paint, primer and finish on all newly

constructed area

Proprietary and Cloud-Based Reporting

Assigned Onsite Warranty Manager for

1 year after hand-off

LOSS EVENT: HURRICANE

In 2018 Hurricane Florence did extensive damage to all the buildings

of Dunescape Villas. Velocity was able to identify hidden damage,

mitigate and restore all 360 units. More importantly, they were also

able to professionally communicate and document the damage

for the adjusters. In the end, our HOA received a much fairer and

appropriate settlement including a new roof on all the buildings.”

DICK BARBER

President, Dunescape HOA, Atlantic Beach, NC

Hurricane Florence came ashore on the NC Atlantic coast near

Wrightsville beach and caused extensive damage. Wind gusts

peaked around 130mph and the storm produced a record-breaking

30 inches of rainfall across eastern North Carolina.

Dunescape Villas in Atlantic Beach has 160 Units across 5 build-

ings. Every unit took on some amount of damage with at least 40%

being full rebuilds. Due to shortage of building supplies and labor

in the area, Velocity brought crews in from Texas and Florida to

assist with the rebuild and get this property up and running as fast

as possible.

VSGSTORM.COM | 877-70-STORM (78676)

“Velocity Services Group contacted us when they arrived on the Isle and within the first hour

of discussion, we could see the value and experience they had with Catastrophe Services.

We gave them one property to see how they responded and was so pleased within the first

week, we eventually handed over 11 properties to them to provide remediation and restoration

services. Velocity immediately responded and within 2 weeks had 100’s of laborers working on

our properties. We were extremely pleased with their performance and many of our properties

have signed on with them for future Pre and Post Catastrophe Rapid Response Services.”

Crystal Coast Management Company - Emerald Isle, NC

BEFORE

AFTER

ALWAYS THERE BEFORE YOU NEED US

VSGSTORM.COM | 877-70-STORM (78676)

SURF CONDOS - 160 UNITS

Topsail Beach, NC

MULTI-FAMILY

TURNKEY SERVICES:

Assessment Team walked all ‘affected’

buildings and units immediately on

arrival

Rapid response and mobilization to site

within 10 hours

Immediate mitigation to cover open roof

area and salvage as much as possible

Removal of water from units and drying

procedure put in place

Disposal of all wet and burned materials

Demo of all areas affected by fire and

smoke

Replaced damaged unit roofs

Repaired interior insulation, drywall,

floors, ceilings, electrical, & plumbing

damage

Paint, primer and finish on all newly

constructed area

Proprietary and Cloud-Based Reporting

Assigned Warranty Manager for

1 year after hand-off

In September 2020, Hurricane Isaias severely damaged the Surf

Condos on Topsail Island. This 160 unit property suffered from

blown off roofs, water damage and a fire that affected 6 units.

Within 5 hours, Velocity was on the scene to begin assessing and

mitigating damages. Start to finish, Velocity was able to restore this

property within 7 months.

LOSS EVENT: HURRICANE, FIRE

“During 2020, Hurricane Isaias decided to stop in Surf City.  We

had a roof blow off one of our buildings and a unit catch on fire

in another building. All in all we had 9-13 units with damage and

Velocity handled it all.  Velocity was literally onsite with a crew

within 24 hours to start working on our roof and formulating a plan

for units effected by the fire. They were proactive and our project

came in a few days early for completion.  You can’t go wrong

with Velocity. They are communicative, professional and a great

company to work with. Highly recommended.”

JENNA MORTON

President, Surf Unit Owners Association, NC

VSGSTORM.COM | 877-70-STORM (78676)

“Hurricane isaias brought havoc to The Surf Condos on Topsail Island just after midnight

in August 2020. The property management team had a Catastrophe Rapid Response

agreement with Velocity Services Group, who was notified at 4am and by 7am Velocity

has a representative onsite assessing damage. We were extremely pleased with velocity

from the moment of contact through the end of the project and handoff”

Crystal Coast Management Company - Emerald Isle, NC

VSGSTORM.COM | 877-70-STORM (78676)

2300 Holloman St. Suite 101

Conroe, TX 77301

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