WIND • WATER • FIRE • SMOKE
ALWAYS THERE BEFORE YOU NEED US
VSGSTORM.COM | 877-70-STORM (78676)
DUNESCAPE VILLAS - 160 UNITS
Atlantic Beach, NC
MULTI-FAMILY
TURNKEY SERVICES:
•
Assessment Team who walked every
unit and entire property immediately on
arrival
•
Experienced iiCRC trained Remediation
Experts
•
Rapid response and mobilization to site
within 5 hours
•
Immediate mitigation to cover
open roof area and salvage as
much as possible
•
Removal of water from units and drying
procedure put in place
•
Disposal of all wet materials
•
Replaced damaged unit roofs
•
Repaired interior insulation, drywall,
floors, ceilings, electrical,
& plumbing damage
•
Paint, primer and finish on all newly
constructed area
•
Proprietary and Cloud-Based Reporting
•
Assigned Onsite Warranty Manager for
1 year after hand-off
LOSS EVENT: HURRICANE
In 2018 Hurricane Florence did extensive damage to all the buildings
of Dunescape Villas. Velocity was able to identify hidden damage,
mitigate and restore all 360 units. More importantly, they were also
able to professionally communicate and document the damage
for the adjusters. In the end, our HOA received a much fairer and
appropriate settlement including a new roof on all the buildings.”
DICK BARBER
President, Dunescape HOA, Atlantic Beach, NC
Hurricane Florence came ashore on the NC Atlantic coast near
Wrightsville beach and caused extensive damage. Wind gusts
peaked around 130mph and the storm produced a record-breaking
30 inches of rainfall across eastern North Carolina.
Dunescape Villas in Atlantic Beach has 160 Units across 5 build-
ings. Every unit took on some amount of damage with at least 40%
being full rebuilds. Due to shortage of building supplies and labor
in the area, Velocity brought crews in from Texas and Florida to
assist with the rebuild and get this property up and running as fast
as possible.
VSGSTORM.COM | 877-70-STORM (78676)
“Velocity Services Group contacted us when they arrived on the Isle and within the first hour
of discussion, we could see the value and experience they had with Catastrophe Services.
We gave them one property to see how they responded and was so pleased within the first
week, we eventually handed over 11 properties to them to provide remediation and restoration
services. Velocity immediately responded and within 2 weeks had 100’s of laborers working on
our properties. We were extremely pleased with their performance and many of our properties
have signed on with them for future Pre and Post Catastrophe Rapid Response Services.”
Crystal Coast Management Company - Emerald Isle, NC
BEFORE
AFTER
ALWAYS THERE BEFORE YOU NEED US
VSGSTORM.COM | 877-70-STORM (78676)
SURF CONDOS - 160 UNITS
Topsail Beach, NC
MULTI-FAMILY
TURNKEY SERVICES:
•
Assessment Team walked all ‘affected’
buildings and units immediately on
arrival
•
Rapid response and mobilization to site
within 10 hours
•
Immediate mitigation to cover open roof
area and salvage as much as possible
•
Removal of water from units and drying
procedure put in place
•
Disposal of all wet and burned materials
•
Demo of all areas affected by fire and
smoke
•
Replaced damaged unit roofs
•
Repaired interior insulation, drywall,
floors, ceilings, electrical, & plumbing
damage
•
Paint, primer and finish on all newly
constructed area
•
Proprietary and Cloud-Based Reporting
•
Assigned Warranty Manager for
1 year after hand-off
In September 2020, Hurricane Isaias severely damaged the Surf
Condos on Topsail Island. This 160 unit property suffered from
blown off roofs, water damage and a fire that affected 6 units.
Within 5 hours, Velocity was on the scene to begin assessing and
mitigating damages. Start to finish, Velocity was able to restore this
property within 7 months.
LOSS EVENT: HURRICANE, FIRE
“During 2020, Hurricane Isaias decided to stop in Surf City. We
had a roof blow off one of our buildings and a unit catch on fire
in another building. All in all we had 9-13 units with damage and
Velocity handled it all. Velocity was literally onsite with a crew
within 24 hours to start working on our roof and formulating a plan
for units effected by the fire. They were proactive and our project
came in a few days early for completion. You can’t go wrong
with Velocity. They are communicative, professional and a great
company to work with. Highly recommended.”
JENNA MORTON
President, Surf Unit Owners Association, NC
VSGSTORM.COM | 877-70-STORM (78676)
“Hurricane isaias brought havoc to The Surf Condos on Topsail Island just after midnight
in August 2020. The property management team had a Catastrophe Rapid Response
agreement with Velocity Services Group, who was notified at 4am and by 7am Velocity
has a representative onsite assessing damage. We were extremely pleased with velocity
from the moment of contact through the end of the project and handoff”
Crystal Coast Management Company - Emerald Isle, NC
VSGSTORM.COM | 877-70-STORM (78676)
2300 Holloman St. Suite 101
Conroe, TX 77301